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We're Here To Make Every Cookie Moment Special

Have a question, need help with an order or planning a bulk purchase? We'd love to hear from you. Our friendly team is always happy to help and usually responds within one business day.

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Get In Touch With Grocenova

Whether you're placing an order, sharing feedback or exploring a business opportunity, here's how you can reach our team.

Registered Office

No. 201 B-16,
New Ashok Nagar,
East Delhi, Delhi 110096

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Operations & Dispatch

1227, Alinagar,
Mughalsarai,
Chandauli, Uttar Pradesh 232101

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Customer Support

+91 8887918190 contact@grocenova.com
Mon – Sat / 9:30 AM – 6:30 PM

Send us a message

Tell us how we can help. We'll get back to you as soon as possible.


HELPFUL INFORMATION

Quick Answers Before You Ask

1. How can I place an order?

Browse your favourite Grocenova cookies, add them to your cart and complete checkout. We'll send you an order confirmation immediately after your purchase.

2. How long does delivery take?

Orders are usually packed within one business day. Delivery time depends on your location and courier service.

3. Do you deliver across India?

Yes. We deliver to most locations across India.

4. Can I place a bulk or corporate order?

Yes. We welcome bulk, gifting and business enquiries. Contact our team and we'll be happy to assist you.

5. What if my order arrives damaged?

If your order is damaged during delivery, contact us within 24 hours with photos and we'll help resolve the issue quickly.

6. How can I contact your support team?

You can email us at contact@grocenova.com or call +91 8887918190 during business hours.

OUR PROMISE

What You Can Expect From Us

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Fast Responses

We usually reply within one business day.

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Friendly Support

Real people ready to help with genuine care.

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Honest Communication

Clear answers with complete transparency.

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Customer First

Every conversation matters because every customer matters.

LET'S STAY CONNECTED

We'd Love To Hear From You

Every question, order and conversation means a lot to us. We'd love to hear from you and help make your Grocenova experience even better.